Accessible Numbers

• Poverty and digital inclusion

  How does growing up in poverty impact our relationship with money and financial services? Lead content designer Ray Newman shares his lived experience.We cover how poorer people pay more for essential services and goods (poverty premium), deceptive patterns, financial vulnerability, and access to digital services.We discuss how assumptions and a lack of understanding of the realities of poverty can lead to non-inclusive and inaccessible services.01:17: Ray's experience with numbersRay shares his experience with numbers and how he copes with numbers as a content designer.02:34: Content designers and number anxiety The prevalence of number anxiety among content designers and the strategies they use to manage it.03:59:Financial inclusion and poverty Ray talks about his recent discussions on designing for people in poverty, sharing his own experiences growing up in poverty.05:44:The psychological impact of povertyRay delves into the psychological effects of growing up in poverty, including the anxiety and habits formed around money.08:04:Deceptive patterns and financial vulnerabilityLaura and Ray discuss how people in poverty are vulnerable to deceptive patterns in services and the importance of transparency in pricing. 13:20: Access to services and digital inclusion The challenges of accessing services, the role of public spaces like libraries, and the impact of digital-only services on vulnerable populations. 19:11: Financial habits and inclusionFinancial habits formed due to poverty, such as the reliance on cash and the challenges of digital payments. 25:26: The role of organisations in financial inclusionWays organisations can practise financial inclusion, such as changing their mindset and being transparent about costs. 44:02: Practical steps for inclusive designPractical advice for designers on how to consider people living in poverty from the start of a project. Follow Ray onLinkedIn andBluesky.Show notes, bio and transcript available at accessiblenumbers.com/poverty-and-financial-inclusion

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• Trauma-informed design

  Lessons on designing with care from content designers Jane McFadyen and Rachel Edwards. We discuss the principles of trauma-informed design, how stress, anxiety and trauma impact the use of services, and practical strategies for creating clear, simple and empathetic content. We share our personal experiences with numbers and the importance of trauma-informed design when designing services for people with dyscalculia and maths anxiety.  Content warning: This episode includes themes such as death and bereavement, cancer treatment and trauma. 01:56 Personal experiences with numbers 08:52 Trauma-informed design principles 24:02 Impact of trauma on service use 08:52 Practical applications of trauma informed design 48:54 Numbers in services 57:42 Support for designers 01:08:36 New book: Designed with care Follow Jane McFadyen on LinkedIn and Bluesky. Follow Rachel Edwards on LinkedIn and Bluesky. Buy Designed with care. Transcript, bios and links available on accessiblenumbers.com/trauma-informed-design

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  1:11:47
• Accessibility and intersectionality

  An engaging and informative chat with Priyanca D'Souza, a senior user researcher with multiple access needs.  We discuss dyscalculia, number anxiety, mental health and the impact of assistive technology on understanding numbers.   We also talk about intersectionality and the complexities of managing multiple access needs and common service barriers. "We can't just ignore information about people because it's inconvenient or makes them too messy or complex. People are complex." Priyanca This episode is dedicated to Vicky Teinaki. 00:41: Personal experience with numbers  07:53: Intersectionality and inclusive design 10:11: Assistive technology and its challenges 14:34: Mental health and number anxiety 29:07: Designing for neurodivergent users 32:04: Real life Implications and advocacy 36:45: Financial literacy  41:53: Barriers in services 51:54: More design tips Follow Priyanca on LinkedIn and Bluesky. More on accessible numbers.

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  1:04:52
• Dyscalculia in adulthood

  A deeply personal chat with Peter Cherry, the chair of the adults with dyscalculia advisory board, about dyscalculia in adulthood. We discuss what dyscalculia is, the stigma around not having a maths GCSE, gender stereotypes in maths education and the need for greater awareness and acceptance of dyscalculia. 01:35 Personal experiences with dyscalculia 04:20 Understanding dyscalculia  07:38 The impact of dyscalculia on daily life  14:27 Co-occurrence with other neurodivergent conditions  21:56 Diagnosis versus self identification 27:15 Dyscalculia in the workplace  35:26 Masking dyscalculia  43:07 Creative coping strategies 54:43 Advocating for support 01:02:00 Resources and the Dyscalculia Network Episode notes, transcription and links The Dyscalculia Network Follow Peter on Bluesky

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• Trailer

  Why should we care about making numbers accessible? I seek to answer this question in series 1.

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