Welcome to SMACK!
Just like our name, everything we do here is a little different and yet you’ll probably have more fun here than elsewhere. SMACK Hospitality ...
Glenn Haussman - No Vacancy | From Hip-Hop to Hospitality and Hustling Behind the Mic
Buckle up, hospitality fans, this episode is double trouble on the mic!
Glenn Hausman, Podcast Host and initiator of THE No Vacancy Podcast, joined Flo to discuss how one moves from editing hip-hop videos to running one of the biggest podcasts in #hospitality.
Flo and Glenn chat about personal branding, career moves, and why AI will never be able to replace real human connections. Glenn gets real about his early struggles, the podcast boom, and the importance of showing up as your true self.
If you’re looking for a lesson on authenticity, passion, curiosity, and how to skyrocket your own personal-brand… then listen closely to this one!
What moment during a hotel stay makes you most excited? 🤩
Enjoy the show!
--------
38:40
Glenn Mandziuk - World Sustainable Hospitality Alliance | Leading the Green Revolution in Hospitality
What do sustainability, the future of hospitality, and King Charles III have in common?
Turns out, more than you’d think – and Glenn Mandziuk, CEO of the World Sustainable Hospitality Alliance, is here to spill the tea (or should we say, the royal Earl Grey?).
In this episode, Glenn met with Phil to chat about what sustainability really means for #hospitality and tourism and how ‘the Alliance’ is planning to get the whole industry on board to go #netpositive. From practical tips to planet-sized challenges, he keeps it real about why going green isn’t just a trend – it’s the only future.
Glenn paints a clear picture of how hospitality can step up and lead the way to a greener planet – with actionable insights for big and small players to tackle issues like modern slavery, food waste, and other sustainability topics – one initiative at a time.
Hit play and join the conversation!
Enjoy the show!
--------
48:59
Nick Cavanaugh | Weather Proof Bookings: From Stormy Clouds to Stress Free Travels
How to avoid cranky customers and rainy days 🌧☂
Ever wondered what happens when a #climate scientist becomes a travel enthusiast? Meet Nick Cavanaugh, who turned his PhD in atmospheric physics into a solution for weather-impacted #travelplans. In this Breaktime episode, Lisa chatted with the founder and CEO of Sensible Weather, who is planning to make travel more predictable one booking at a time with "weather guarantees" - automatic reimbursements when Mother Nature doesn't cooperate with your vacation plans.
From analyzing snowfall in Berlin to protecting beach days in Hawaii, Nick's innovative approach combines complex weather data with simple, consumer-friendly insurance products. His company helps guests overcome dampened travel experiences, whether they're planning a ski trip or a golf getaway.
Enjoy the show!
--------
18:46
Emma Sleight | Behind the scenes of the World's 50 Best Hotels
What makes The World’s 50 Best Hotels award so iconic?
In this Breaktime episode, Mari has a delightful chat with Emma Sleight, Head of Content at The World’s 50 Best Hotels - aka the Oscars of hospitality.
Emma gives us a peek into the special award categories, like the SevenRooms Icon Award, Flor de Caña Eco Hotel Award, and Nikka Best New Hotel Award… plus all the behind-the-scenes magic that comes with being the list every #luxuryhotel dreams of making.
Get ready for insider insights, plenty of laughs, and a fresh perspective on what it takes to reach the top!
What’s the one thing you think every hotel should have to make it onto The World’s 50 Best Hotels list?
Enjoy the show!
--------
24:12
John Blanco - Capella Hotels & Resorts | Winning The World’s 50 Best Hotels & inspiring excellence
What's the secret behind leading a team to the World’s 50 Best Hotels award?
Hint: It’s not a killer minibar!
John Blanco, General Manager of Capella Bangkok, sits down with Phil to share his journey. From chef to hotel industry pro, John’s worked on every continent and brought those global insights with him to create a winning team at Capella. It’s a mix of leadership, passion, and a whole lot of hard work (with a dash of fun along the way, of course ).
Tune in and find out what makes Capella Bangkok truly stand out.
Now we’re turning the spotlight on YOU! What’s the magic that makes a hotel stand out? The little details? The big ideas? Drop your thoughts in the comments.
Enjoy the show!
Welcome to SMACK!
Just like our name, everything we do here is a little different and yet you’ll probably have more fun here than elsewhere. SMACK Hospitality Media is your one-of-a-kind source for hospitality and tourism-related edutainment. It is our mission to provide fun and engaging content for industry professionals in modern media formats.
With our podcast we aim to give everybody around the world the chance to meet key decision-makers and trailblazers of the hospitality industry. Chasing that ambitious goal, our hospitality podcast airs twice a month between September and July.
So, join the conversation, tune in and never ever lose your curiosity.
Enjoy the show!
Portugal