Who decides which snacks are in your office’s vending machine? How much is a suburban elm tree worth, and to whom? How did Girl Scout Cookies become a billion-d...
Before a guide dog can help a blind person navigate the world, it has to pass a series of tests, then go through $75,000 worth of training. Zachary Crockett sniffs around. SOURCES:Peggy Gibbon, director of canine development at The Seeing Eye.Charles Pat McKenna, assistant division director of the New Jersey Commission for the Blind and Visually Impaired. RESOURCES:"Why Seeing Eye Dogs Are So Expensive To Breed and Train," by Abby Tang and Emily Christian (Business Insider, 2024)."For decades, the blind have used canes to get around. Now a special wristband gives them a ‘sixth sense.'" by Peter Holley (Washington Post, 2017).The Seeing Eye."History of Guide Dogs," by The International Guide Dog Federation."Facts and Figures" by The International Guide Dog Federation. EXTRAS:"Morris Frank," by The International Guide Dog Foundation (Vimeo, 2021).
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80. Going-Out-of-Business Sales
Behind that 70% off sign, there’s a liquidation consultant trying to maximize retailer profits. Zachary Crockett seeks a deal. SOURCES:Bradley Snyder, executive managing director at Tiger Group.Zac Rogers, associate professor of supply chain management at Colorado State University RESOURCES:"What Went Wrong: The Demise of Toys R Us," by Angie Basiouny (Knowledge at Wharton, 2018)"Retail apocalypse 2024: All the once-popular stores and restaurants that shuttered locations this year," by Sarah Bregel (Forbes, 2024)"BBB Tip: Avoid bogus bargains at going out of business sales" by Better Business Bureau (2024)"There’s a science and art to running a going-out-of-business sale. (And business is booming.)" by Courtney Reagan (CNBC, 2018) EXTRAS:"I don't wanna grow up: The first day of the end of our childhoods," by Mike Higdon (Reno Gazette-Journal, 2018)
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79. School Photos
Picture day is an annual tradition for American families — and, for the companies that take the photos, a lucrative one. Zachary Crockett smiles for the camera. SOURCES:Ken Murphy, C.E.O. of LifetouchJeremy McColm, senior manager of photography at Lifetouch RESOURCES:"The money and stress and failed hairdos of school picture day," by Kaitlyn Tiffany (Vox, 2019)"The School Photo Industry Is a Master Class in Drama," by David Gauvey Herbert (New York Times, 2019)"With Lifetouch Acquisition, Shutterfly Claims Leadership In Picture Memories Market," by Pamela Danziger (Forbes, 2018)"Exclusive School Photography Agreement" (Vernon Public School District, 2019) EXTRAS:"Money Schools Earn From Student Portraits Varies Widely," by Scott MacFarlane, Rick Yarborough, and Jeff Piper (NBC News Washington, 2016)
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78. Porta-Potties
They're not always the nicest places to go — but for their owners, portable toilets are a lucrative revenue stream. Zachary Crockett lifts the lid. SOURCES:Ron Inman, vice president of Honey BucketVeronica Crosier, executive director of Portable Sanitation Association International RESOURCES:"Providing Toilets for 39,000 Runners," by John Branch (New York Times, 2008)"Platinum Equity-owned United Site Services weighs $4B sale – Reuters," by Pam Rosacia (S&P Global, 2021)"Renting Portable Units," by Portable Sanitation Association InternationalPolyJohn History EXTRAS:"The Porta-Potty King of New York City Faces a Threat to His Throne," by David Gauvey Herbert (Intelligencer, 2019)
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77. Hand Models
You can be a top model and still not get recognized on the street — as long as you keep your cuticles healthy and your moons white. Zachary Crockett points a finger. SOURCES:Dani Korwin, managing director of Parts Models.Ellen Sirot, hand model. RESOURCES:SAG-AFTRA Network TV Code 2024 - 2025 Extension Agreement Rates."How to Become a Hand Model," by Jack Smart (Backstage, 2024)."Meet New York’s Top Hand and Foot Model Agent (It’s a Real Thing!)," by Christian Allaire (Vogue, 2021). EXTRAS:"The Puffy Shirt" S5.E2 of Seinfeld (1993).
Who decides which snacks are in your office’s vending machine? How much is a suburban elm tree worth, and to whom? How did Girl Scout Cookies become a billion-dollar business? In bite-sized episodes, journalist Zachary Crockett looks at quotidian things and finds amazing stories.
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