Tips from Trestle: The Senior Living Food and Hospitality Podcast

• Metrics With a Human Touch

  In “Metrics With a Human Touch,” Tips from Trestle host Aaron Fish and ECP national sales consultant Loren Odom unpack how smart technology and meaningful data can transform senior living operations while keeping residents at the heart of every decision. They explore how eMAR, EHR, and digital workflows reduce documentation errors, protect licensure, and improve survey readiness, all while giving nurses and frontline teams precious time back for real connection and hospitality-driven care. The conversation dives into medication management metrics, move-in automation, and integrated reporting that support value-based care, better staffing decisions, and stronger stories for owners and investors. Senior living leaders will learn how to turn metrics into actionable insights without losing the warm, high-touch resident experience that defines great communities.Tips from Trestle is sponsored by:eMenuChoice: https://bit.ly/TFT_eMenuWiseOx: https://bit.ly/TFT_WiseOxBen E Keith Foods: https://bit.ly/TFT_BEKAdvantageTrust GPO: https://bit.ly/TFTAdvTrust#TFT442 #TipsFromTrestle #SeniorLiving #SeniorLivingLeadership #SeniorLivingTech #SeniorLivingMarketing #SeniorCareInnovation #LongTermCare #AssistedLiving #ResidentExperience #HospitalityInCare #CulinaryExcellence #HealthcareTech #DigitalTransformation #ValueBasedCare #AgeTech

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• RE-RELEASE: Video Vibes & Bingo Nights

  In this holiday week re-release, we look back at Aaron's conversation with Christie Freeze from the ALAA Spring Conference. They discuss how video is transforming the senior living industry and explore the power of authentic video in building trust, boosting occupancy, and nurturing resident loyalty. Christie shares actionable strategies for senior living operators, from using evergreen and personalized videos to reduce no-shows and foster community, to engaging staff and residents in content creation. Learn how simple, unscripted videos can create psychological proximity, enhance the resident experience, and turn leads into lifelong ambassadors. Whether you’re a sales director, chef, or activities coordinator, this episode reveals how video can elevate your senior living community’s hospitality and care.Tips from Trestle is sponsored by:eMenuChoice: https://bit.ly/TFT_eMenuWiseOx: https://bit.ly/TFT_WiseOxBen E Keith Foods: https://bit.ly/TFT_BEKAdvantageTrust GPO: https://bit.ly/TFTAdvTrust#TFT417 #seniorliving #seniorcare #assistedliving #eldercare #customerloyalty #community #hospitality #elevatetheexperience #caregiver #family #wellness #dementia #videoengagement #authenticity #residentexperience

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• Getting Authenticity on the Menu

  Discover what placement consultants really see during senior living tours in this revealing conversation with Jenny Skis, founder of Premier Senior Solutions. With 25+ years of healthcare expertise, Jenny exposes critical dining red flags that operators miss—from wrinkled linens to empty dining rooms at mealtime. Learn why authentic resident experiences outperform polished brochures, how storytelling builds trust with families, and which culture elements create lasting connections. Jenny shares insider placement strategies, explains why older communities often outperform new construction, and reveals the power of personalized touches. This episode is essential listening for senior living operators, food service directors, and hospitality teams seeking to improve occupancy through genuine resident-centered dining experiences that families can feel during tours.Tips from Trestle is sponsored by:eMenuChoice: https://bit.ly/TFT_eMenuWiseOx: https://bit.ly/TFT_WiseOxBen E Keith Foods: https://bit.ly/TFT_BEKAdvantageTrust GPO: https://bit.ly/TFTAdvTrust#TFT440 #SeniorLiving #SeniorLivingDining #SeniorCarePlacement #AssistedLivingTips #HealthcareDining #ResidentExperience #SeniorLivingCulture #FoodServiceManagement #SeniorCareConsultant #ElderCareAdvice #MemoryCareDining #SeniorLivingMarketing #AgingInPlace #SeniorLivingCommunity

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• Honoring the Fallen, Educating the Living

  This special Veterans Day episode of Tips from Trestle features Navy Petty Officer First Class Michael Lammey, who survived a catastrophic boiler explosion aboard the USS Frank Cable that left him with third-degree burns over 48% of his body. After enduring more than 50 surgeries, Michael transformed his life-altering experience into hope through Folds of Honor's Speakers Bureau, sharing his story to honor fallen service members and educate audiences about military sacrifice. We explore how Folds of Honor has awarded over $340 million in scholarships to families of fallen or disabled military members and first responders since their inception in 2007. The episode also features Marc Mosley from Ben E Keith Foods discussing their eight-year partnership supporting Folds of Honor's mission. Learn how the work Folds of Honor does creates a lasting impact for military & first responder families facing unimaginable challenges and discover ways to support this life-changing organization.​​​To Support Folds of Honor, please check out their website at http://www.foldsofhonor.org/Tips from Trestle is sponsored by: eMenuChoice: https://bit.ly/TFT_eMenuWiseOx: https://bit.ly/TFT_WiseOxBen E Keith Foods: https://bit.ly/TFT_BEKAdvantageTrust GPO: https://bit.ly/TFTAdvTrust#TFT439 #VeteransDay #FoldsOfHonor​​ #MilitaryFamilies​ #VeteranSupport #HonorTheirSacrifice​ #ThankYouVeterans​ #Scholarships​ #SupportOurVeterans​ #MilitaryHeroes​ #VeteransDay2025​

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• Managing from the Middle

  Unlock proven secrets to "Managing from the Middle" in this special episode, recorded live during a recent "Cocktails & Conversations" hosted by Trestle Hospitality. Discover the art of the middle in this insightful episode, as host Aaron Fish welcomes Chrystal Hawley, Regional Director of Operations for Oak Senior Living. Chrystal shares practical strategies for thriving in middle management—balancing expectations from senior leadership with the needs of your frontline team. This episode offers actionable tips for building boundaries, embracing resets, scheduling real downtime, and motivating teams in high-pressure environments. Learn the value of leadership from the center, where communication, collaboration, and culture collide to create lasting impact. Insights for directors, managers, and senior living professionals looking to lead confidently, boost performance, and foster positive workplace culture, this episode reveals secrets to staying resilient and effective, even when caught between competing priorities.Tips from Trestle is sponsored by:eMenuChoice: https://bit.ly/TFT_eMenuWiseOx: https://bit.ly/TFT_WiseOxBen E Keith Foods: https://bit.ly/TFT_BEKAdvantageTrust GPO: https://bit.ly/TFTAdvTrust#TFT438 #WorkLifeIntegration #SeniorLiving #HospitalityMatters #TimeManagement #LeadershipLessons #FoodServiceInnovation #MomLife #CaringCommunities #ResidentExperience #CalendarHacks #ResetAndRecharge #BoundariesMatter #WomenInLeadership #StorytellingSuccess #TipsFromTrestle

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