Tips from Trestle: The Senior Living Food and Hospitality Podcast

• Managing from the Middle

  Unlock proven secrets to "Managing from the Middle" in this special episode, recorded live during a recent "Cocktails & Conversations" hosted by Trestle Hospitality. Discover the art of the middle in this insightful episode, as host Aaron Fish welcomes Chrystal Hawley, Regional Director of Operations for Oak Senior Living. Chrystal shares practical strategies for thriving in middle management—balancing expectations from senior leadership with the needs of your frontline team. This episode offers actionable tips for building boundaries, embracing resets, scheduling real downtime, and motivating teams in high-pressure environments. Learn the value of leadership from the center, where communication, collaboration, and culture collide to create lasting impact. Insights for directors, managers, and senior living professionals looking to lead confidently, boost performance, and foster positive workplace culture, this episode reveals secrets to staying resilient and effective, even when caught between competing priorities.Tips from Trestle is sponsored by:eMenuChoice: https://bit.ly/TFT_eMenuWiseOx: https://bit.ly/TFT_WiseOxBen E Keith Foods: https://bit.ly/TFT_BEKAdvantageTrust GPO: https://bit.ly/TFTAdvTrust#TFT438 #WorkLifeIntegration #SeniorLiving #HospitalityMatters #TimeManagement #LeadershipLessons #FoodServiceInnovation #MomLife #CaringCommunities #ResidentExperience #CalendarHacks #ResetAndRecharge #BoundariesMatter #WomenInLeadership #StorytellingSuccess #TipsFromTrestle

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• Prepare, Don't Panic

  Senior living emergency preparedness is a topic that always needs a refresher, and we are avoiding the “panic” with expert Kristie Schutt in this week’s episode. Kristie reveals the five critical keys to creating bulletproof emergency preparedness plans for foodservice operations. This essential episode covers comprehensive risk assessment strategies spanning natural disasters, cyber attacks, and human threats. Learn proven techniques for developing emergency policies, staff communication protocols, and Christie shares her insider knowledge on managing power outages, downtime procedures, and maintaining food safety during crisis situations. Perfect for senior living operators, foodservice directors, healthcare administrators, and emergency management professionals seeking actionable strategies to protect residents and maintain operations during hurricanes, floods, cyber attacks, and other emergencies.Discover how AdvantageTrust supports communities with emergency equipment, shelf-stable foods, refrigerated trucks, and specialized vendor networks to ensure operational continuity when disaster strikes by visiting their website at http://www.advantagetrustgp.com/ or email the team at [email protected]#TFT437 #EmergencyPreparedness #SeniorLiving #HurricaneSeason #FoodService #DisasterPlanning #HealthcareSafety #CrisisManagement #SeniorCare #EmergencyManagement #FoodSafety #AssistedLiving #OperationalResilience #CyberSecurity #WeatherEmergency #HospitalityMatters

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• RE-RELEASE: Meal Choices & Authentic Voices

  Join Aaron as he interviews Sara Mitchell, co-founder and president of Solinity Marketing, in this essential re-release examining how senior living communities can leverage culinary programs for enhanced marketing impact. Originally aired February 2025, this episode reveals proven strategies for transforming dining experiences into authentic storytelling opportunities that drive occupancy and resident satisfaction.Sara shares her unique journey from ESPN sports reporter to senior living marketing expert, sparked by her work with legendary coach Pat Summitt during her battle with early-onset dementia. Discover how communities can capture authentic resident testimonials, create compelling video content using simple iPhone techniques, and integrate culinary excellence across sales, marketing, and activities departments. This episode provides actionable insights for marketing directors, executive chefs, and senior living operators seeking to maximize their dining programs' promotional potential through resident-driven storytelling, strategic social media integration, and cross-departmental collaboration that converts prospects into residentsTips from Trestle is sponsored by:eMenuChoice: https://bit.ly/TFT_eMenuWiseOx: https://bit.ly/TFT_WiseOxBen E Keith Foods: https://bit.ly/TFT_BEKAdvantageTrust GPO: https://bit.ly/TFTAdvTrust#TFT405 #Rerelease #SeniorLiving #CulinaryExcellence #FoodAndHospitality #Marketing #DiningExperience #Storytelling #ResidentVoices #CommunityConnections #FoodMemories #HospitalityMatters #Branding #SeniorLivingMarketing #SeniorLivingCommunity

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• Building Communities That Convert

  Tune in to discover how community-first leadership transforms organizational culture and drives measurable business results in this episode of Tips from Trestle! Aaron interviews Chris Catania, community leadership expert and author, who reveals how his proven frameworks can help scale authentic connections across multi-location senior living operations. Learn how Fortune 500 companies leverage community building to increase employee retention, reduce social isolation among seniors, and generate millions in cost savings through strategic relationship management. Listen to Chris’s actionable strategies for measuring community ROI, breaking down departmental silos, and implementing both digital and in-person community programs that enhance the resident experience while strengthening bottom-line performance. This conversation proves why soft skills are essential business strategies for modern senior living operators managing multiple communities.Tips from Trestle is sponsored by:eMenuChoice: https://bit.ly/TFT_eMenuWiseOx: https://bit.ly/TFT_WiseOxBen E Keith Foods: https://bit.ly/TFT_BEKAdvantageTrust GPO: https://bit.ly/TFTAdvTrust#TFT435 #SeniorLiving #TipsFromTrestle #SeniorLiving #CommunityBuilding #LeadershipDevelopment #SeniorCare #AssistedLiving #HealthcareLeadership #ResidentEngagement #CommunityFirst #EmployeeRetention #SocialIsolation #SeniorWellness #HospitalityIndustry #OrganizationalCulture #BusinessStrategy #AuthenticLeadership

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• Crawl, Walk, Run: A Digital Story

  As we grow and develop, we know we have to crawl be fore we can run. And on this episode of Tips form Trestle, we sprint into the details on how to successfully implement senior living technology with Jenn Kent's proven "crawl, walk, run" methodology. As Director of Project Management at Harmony Senior Services, Jen transformed 45 communities from manual paper processes to seamless digital dining operations using eMenuChoice point-of-sale systems. Learn her seven essential steps for technology implementation success, including creating custom playbooks, role-based training approaches, and cross-departmental accountability strategies. This episode reveals practical insights for senior living operators navigating digital transformation, featuring actionable advice on hardware preparation, staff training methodologies, and ongoing system support to drive resident satisfaction and operational efficiency.Tips from Trestle is sponsored by:eMenuChoice: https://bit.ly/TFT_eMenuWiseOx: https://bit.ly/TFT_WiseOxBen E Keith Foods: https://bit.ly/TFT_BEKAdvantageTrust GPO: https://bit.ly/TFTAdvTrust#TFT434 #SeniorLiving #TipsFromTrestle #TechImplementation #DigitalTransformation #SeniorCare #AssistedLiving #HealthTech #SeniorDining #HospitalityTech #ProjectManagement #ElderCare #SeniorLivingTech #AgeTech #CareInnovation #HealthyAging #ResidentExperience

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