Welcome to In Depth, a new podcast from First Round Review that’s dedicated to surfacing the tactical advice founders and startup leaders need to grow their tea...
How Figma taps into taste, simplicity, and storytelling | Yuhki Yamashita (CPO at Figma, ex-Uber, Google, Microsoft)
Yuhki Yamashita is the Chief Product Officer at Figma, leading the product and design teams. Previously, he was a product and design leader at Uber, where he orchestrated the redesign of the rider and driver apps. Yuhki was also a product manager at Google (YouTube iOS app) and Microsoft (Hotmail). Additionally, he has taught introductory computer science at Harvard University.
In today’s episode, we discuss:
How Figma approaches new products, prioritization, and storytelling
Product culture at Uber, Microsoft, Google
The difference between “good” and “extraordinary” PMs
Tactical advice for storytelling
The “un-learning” required in new jobs and industries
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Referenced:
Figjam: https://www.figma.com/figjam/
Figma: https://www.figma.com/
Figma Dev Mode: https://www.figma.com/dev-mode/
Figma Slides: https://www.figma.com/slides/
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Where to find Yuhki:
LinkedIn: https://www.linkedin.com/in/yuhki/
Twitter/X: https://x.com/yuhkiyam
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Where to find Brett:
LinkedIn: https://www.linkedin.com/in/brett-berson-9986094/
Twitter/X: https://twitter.com/brettberson
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Where to find First Round Capital:
Website: https://firstround.com/
First Round Review: https://review.firstround.com/
Twitter/X: https://twitter.com/firstround
YouTube: https://www.youtube.com/@FirstRoundCapital
This podcast on all platforms: https://review.firstround.com/podcast
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(00:00) Introduction
(02:50) Figma's early days
(09:11) Product culture across companies
(13:42) Knowing when to change things
(17:40) How business goals impact product expansion
(21:00) Advice for going multi-product
(24:30) The skills of a “0 to 1” PM
(27:36) Identifying entrepreneurial talent
(29:06) Why aren't there more designer founders?
(35:22) How Figma launches new products
(41:19) “0 to 1” versus “1 to 10” talent
(46:01) The role of storytelling at Figma
(49:22) How Figma prioritizes product
(55:11) Advice for product storytelling
(59:02) “Good” vs “extraordinary” product managers
(61:21) Why product simplicity matters
(63:52) The importance of taste in product and design
(67:56) The biggest influence on Yuhki’s product thinking
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1:09:52
How to find customers in the Dept of Defense: From prototype to the Pentagon | Steve Blank (Hacking for Defense)
Steve Blank is an Adjunct Professor at Stanford University, where he co-created the "Hacking for Defense" curriculum for the Department of Defense. As a consultant to top defense and intelligence organizations, Steve brings cutting-edge strategies to the national security sector. Before entering academia, Steve built eight different startups. He helped launch the Lean Startup movement with his May 2013 Harvard Business Review cover story. Steve also authored the acclaimed business books "The Four Steps to the Epiphany" and "The Startup Owner's Manual.”
This episode’s is guest host is Meka Asonye, a Partner at First Round Capital. Before joining First Round as an investor, Meka led go-to-market teams at both Stripe and Mixpanel.
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In today’s episode we discuss:
Commercial versus military market strategies
Finding mission solution fit
The hidden challenges most startups miss
Building relationships in National Security
The new generation of “defense founders”
Much more
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Referenced:
Alexander Osterwalder: https://www.linkedin.com/in/osterwalder/
Department of Defense: https://www.defense.gov/
Eric Ries: https://www.linkedin.com/in/eries/
Hacking for Defense: https://hackingfordefense-prod.stanford.edu/
How Saboteurs Threaten Innovation: https://steveblank.com/2024/07/30/why-large-organizations-struggle-with-disruption-and-what-to-do-about-it/
How to find your customer in the Dept of Defense: https://steveblank.com/2024/09/17/the-directory-of-dod-program-executive-offices-and-officers-peos/
Mission Model Canvas: https://steveblank.com/2019/09/
Pete Newell: https://www.linkedin.com/in/petenewell/
Special Operations Command: https://www.socom.mil/
The Frozen Middle: https://steveblank.com/2024/07/30/why-large-organizations-struggle-with-disruption-and-what-to-do-about-it/
The Hacking for Defense Manual: https://stanfordh4d.substack.com/p/the-hacking-for-defense-manual-a
The Hacking for Defense Course: https://www.h4d.us/
The lean launchpad at Stanford: https://steveblank.com/2011/05/10/the-lean-launchpad-at-stanford-–-the-final-presentations/
The Secret History of Silicon Valley: https://steveblank.com/secret-history/
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Where to find Steve:
LinkedIn: https://www.linkedin.com/in/steveblank/
Twitter/X: https://twitter.com/sgblank
Website: https://steveblank.com/
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Where to find Meka:
LinkedIn: https://www.linkedin.com/in/mekaasonye/
Twitter/X: https://x.com/bigmekastyle
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Where to find First Round Capital:
Website: https://firstround.com/
First Round Review: https://review.firstround.com/
Twitter/X: https://twitter.com/firstround
YouTube: https://www.youtube.com/@FirstRoundCapital
This podcast on all platforms: https://review.firstround.com/podcast
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Timestamps:
(00:00) Introduction
(02:27) Validating ideas for defense products
(03:57) Guide to military sales and procurement
(07:15) Rethinking GTM strategies
(10:13) Building a network in national security
(15:07) The dual-use debate
(18:35) Behind the rising number of “defense founders”
(22:30) “Mission solution fit”
(24:35) Breaking new ground in military tech
(26:09) Essential resources for any defense founder
(28:59) What’s missing from Silicon Valley
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34:08
Shifting Career Altitudes: Insights from a CPO’s Journey Leading in Nearly Every Function | Anneka Gupta (Rubrik, ex-LiveRamp)
Anneka Gupta is the Chief Product Officer at Rubrik, a cloud management and data security company with a US$6B market cap. Before Rubrik, Anneka spent 11 years leading various teams at LiveRamp, including product, go-to-market, and operations.
In today’s episode, we discuss:
How LiveRamp went from $30M to $200M ARR in 3 years
Anneka’s jack-of-all-trades career
Why specialist hires can backfire
When leaders should get in the weeds
One area every PM can improve in
Rubrik’s approach to building product
Much more
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Referenced:
Acxiom: https://www.acxiom.com/
Acxiom’s acquisition of LiveRamp: https://tinyurl.com/2shm83de
Amazon: https://www.amazon.com/
Auren Hoffman: https://www.linkedin.com/in/auren/
Dentsu: https://www.dentsu.com/
Dentsu’s acquisition of Merkle: https://tinyurl.com/yvxe6fws
James Arra: https://www.linkedin.com/in/james-arra-a43a06/
LiveRamp: https://liveramp.com/
Merkle: https://www.merkle.com/
Rubrik: https://www.rubrik.com/
Slack: https://www.slack.com/
Travis May: https://www.linkedin.com/in/stmay/
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Where to find Anneka Gupta:
LinkedIn: https://www.linkedin.com/in/annekagupta/
Twitter/X: https://x.com/annekagupta
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Where to find Brett Berson:
LinkedIn: https://www.linkedin.com/in/brett-berson-9986094/
Twitter/X: https://twitter.com/brettberson
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Where to find First Round Capital:
Website: https://firstround.com/
First Round Review: https://review.firstround.com/
Twitter/X: https://twitter.com/firstround
YouTube: https://www.youtube.com/@FirstRoundCapital
This podcast on all platforms: https://review.firstround.com/podcast
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Timestamps:
(00:00) Introduction
(02:11) Inside LiveRamp’s unique growth journey
(12:18) Anneka’s first PM role
(14:20) Leading LiveRamp’s marketing function
(16:17) Why the best product doesn’t win
(21:06) Crafting products for different personas
(24:53) Transitioning Acxiom’s customers to LiveRamp
(33:54) Why Acxiom chose to buy not build
(36:40) Anneka's leap to GM and product leader
(38:22) How 17 diverse roles shaped Anneka’s CPO approach
(40:54) The hidden career growth hack
(43:15) Where domain experience is overrated
(50:33) Mastering the art of altitude shifting
(53:54) PMs should undergo the same training as sales reps
(59:37) Strategies for selling to new personas
(62:40) Lessons from Anneka’s mistake at LiveRamp
(67:56) Who had an outsized impact on Anneka
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1:09:53
How to find and pull startup growth levers | Matt Lerner (Founder and CEO at SYSTM, Author of Growth Levers)
Matt Lerner is the Founder and CEO at SYSTM, a startup coaching consultancy that helps high-potential companies grow their business. Matt also authored the book “Growth Levers”, which shares his framework that's helped over 200 seed-stage startups grow as much as 100x. Previously, Matt was on the early growth team at PayPal, a partner at 500 Startups, and a guest lecturer at Stanford Business School.
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In today’s episode, we discuss:
Understanding the key drivers of startup success
Applying the Growth Lever framework
Several case studies
Customer-centric growth tactics
Adapting growth levers for different business models
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Referenced:
Airbnb: https://www.airbnb.com/
Bold Commerce: https://boldcommerce.com/
Calm: https://www.calm.com/
Caribou: https://www.usecaribou.com/
eBay: https://www.ebay.com/
FATMAP: https://fatmap.com/
Growth Levers and How to Find Them: https://www.systm.co/growth-levers-matt-lerner-book
PayPal: https://www.paypal.com/
Peter Karpas: https://www.linkedin.com/in/peterkarpas/
Popsa: https://popsa.com/
Shopify: https://www.shopify.com/
Sonic Jobs: https://www.sonicjobs.com/
SYSTM: https://www.systm.co/
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Where to find Matt Lerner:
LinkedIn: https://www.linkedin.com/in/matthewlerner/
Twitter/X: https://x.com/matthlerner
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Where to find Brett Berson:
LinkedIn: https://www.linkedin.com/in/brett-berson-9986094/
Twitter/X: https://twitter.com/brettberson
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Where to find First Round Capital:
Website: https://firstround.com/
First Round Review: https://review.firstround.com/
Twitter/X: https://twitter.com/firstround
YouTube: https://www.youtube.com/@FirstRoundCapital
This podcast on all platforms: https://review.firstround.com/podcast
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Timestamps:
(00:00) Intro
(03:11) The hidden truth about startup success
(05:10) Popsa's journey: A case study in growth
(07:31) Breaking down the growth lever framework
(11:30) Understanding the customer's journey
(14:14) The art of customer interviews
(18:07) Unlocking growth through customer insights
(24:23) The triple threat: Founder failure modes
(27:32) The power of founder-led growth strategies
(32:42) Unlocking growth bottlenecks
(36:40) Timing and implementation of growth strategies
(39:43) Founder red flags
(41:32) Crafting effective growth experiments
(43:14) Why customer mindset is the ultimate growth driver
(46:19) The power law of business
(48:59) Why startups don’t need paid marketing
(50:47) Growth levers for sales-driven companies
(53:43) Matt's own application of growth principles
(55:39) Growth levers in B2B sales
(57:05) Finding customer "locksmith moments"
(64:08) The mentor who shaped Matt's thinking
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1:05:57
How to find — and keep — product-market fit | Bob Moore (Co-founder and CEO at Crossbeam, ex-RJMetrics and Stitch Data)
Bob Moore is the co-founder and CEO at Crossbeam, a “LinkedIn for data” platform that helps companies find overlapping opportunities with their partners. Crossbeam has raised US$117M to date and recently acquired Reveal in 2024. Bob previously cofounded RJMetrics (now part of Adobe Commerce Cloud) and Stitch Data (acquired by Talend). He is also the author of Ecosystem-Led Growth.
In today’s episode, we discuss:
The unique way he evaluated and validated startup ideas
Lessons learned from falling in and out of product-market fit
How to recognize and act on market shifts that impact your business
Specific tactics for distribution and building with conviction vs. consensus
Creating scalable and durable startups
Unlocking network effects in software
Getting mergers right
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Referenced:
Adobe’s acquisition of Magento: https://techcrunch.com/2018/05/21/adobe-to-acquire-magento-for-1-6-b/
Amazon Redshift: https://aws.amazon.com/redshift/
Chris Merrick: https://www.linkedin.com/in/merrickchristopher/
Crossbeam: https://www.crossbeam.com/
Crossbeam/Reveal merger: https://www.crossbeam.com/crossbeam-and-reveal-merger-announcement/
Ecosystem-Led Growth: https://www.robertjmoore.com/book
Jake Stein: https://www.linkedin.com/in/jakestein/
Nick Mehta: https://www.linkedin.com/in/nickmehta/
Reveal: https://reveal.co/
Rick Nucci: https://www.linkedin.com/in/ricknucci/
RJMetrics: https://en.wikipedia.org/wiki/RJMetrics
Simon Bouchez: https://www.linkedin.com/in/simonbouchez/
Stitch Data: https://www.stitchdata.com/
Talend’s acquisition of Stitch Data: https://www.businessinsider.com/talend-acquires-stitch-2018-11
The 4 Levels of PMF: https://pmf.firstround.com/levels
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Where to find Bob Moore:
LinkedIn: https://www.linkedin.com/in/robertjmoore/
Twitter/X: https://x.com/robertjmoore
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Where to find Brett Berson:
LinkedIn: https://www.linkedin.com/in/brett-berson-9986094/
Twitter/X: https://twitter.com/brettberson
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Where to find First Round Capital:
Website: https://firstround.com/
First Round Review: https://review.firstround.com/
Twitter/X: https://twitter.com/firstround
YouTube: https://www.youtube.com/@FirstRoundCapital
This podcast on all platforms: https://review.firstround.com/podcast
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Timestamps:
(00:00) Intro
(02:44) Tactics for finding founder-market fit
(06:17) Speaking to founders about startup ideas
(11:16) Why founders loved Crossbeam
(19:34) How RJMetrics found market fit then lost it
(29:46) Lessons from RJMetrics’ exit
(38:06) The importance of intellectual honesty
(39:33) Building with conviction versus consensus
(42:41) Lessons from a three-time founder
(50:26) Building and distributing Crossbeam
(57:58) The “joint jam” sales tactic
(60:35) Unlocking network effects in a software business
(63:27) Why Crossbeam merged with its competitor
(72:51) Who had an outsized impact on Bob
Welcome to In Depth, a new podcast from First Round Review that’s dedicated to surfacing the tactical advice founders and startup leaders need to grow their teams, their companies and themselves. Hosted by Brett Berson, a partner at First Round, In Depth will cover a lot of ground and a wide range of topics, from hiring executives and becoming a better manager, to the importance of storytelling inside of your organization. But every interview will hit the level of tactical depth where the very best advice is found. We hope you’ll join us. Subscribe to “In Depth” now and learn more at firstround.com